We assess mould damage extent by using specialised equipment to monitor and map out mould infestation. We make sure to identify where possible the root cause of the mould problem (the water source of the leak) and come up with suggestions to best address the issue.

Mould remediation is carefully planned out, this includes remediation of affected surface, disinfect and repair works as well as stopping the root cause. We can work with you or your insurance company by providing them with a detailed assessment and remediation process which outlines to support any claim that you may have to pursue. We can also provide fairly accurate outline of estimated cost and the timeline of our restoration works.

Mould thrives in wet or moist environment therefore our primary aim is to find and stop the water ingress that’s possibly supporting mould growth. This could be leaking gutters or facia, leaking pipes or roofing issue or poorly sealed windows and doors. If water ingress lies outside our area of service, we can organise this issue to be addressed by our large network of trade professionals.

Isolate and contain affected areas to avoid further spread of mould spores during the mould remediation process.

The mould removal process depends on the type of affected surface, the extent of the mould contamination and the period of contamination. Many minor mould issues are addressed by using correct remediation treatments; other surfaces deemed non-salvageable are cut out and removed at once for disposal in accordance to industry guidelines. HEPA vacuums are used to remove mould spores from materials like carpets, upholstery and other contaminated soft and hard surfaces. During remediation, mould spores are aerolised, we use air filtration devices to capture airborne particles to purifty the air making it safer for habitation.

We ensure that the affected building materials are back to dry standard and safe for occupants.

Our certified mould remediation and water damage restoration technicians are skilled to manage the mould remediation and restoration program end to end. We have a network of professional trades that understand water damage and how to best manage repair or constriction.

Post Remediation Verification can be obtained from independent bodies to verify the successful remediation works. We are able to provide final reports of work undertaken and the justification behind actions taken. This reporting assists with insurance claims and lends itself to a quicker and smoother settlement process. We are happy to work with assessors and loss adjusters and understand their requirements.